Sensible-VR cares about data

This policy explains how SVR Solutions Inc. ("SVR", "we", "us", or "our") handles privacy for our virtual reality educational platform, website, and related services (collectively, the "Services"). It applies to all users other than employees, contractors, and vendors.

VR technology choice

• We use 3 Degrees of Freedom (3 DoF) VR headsets rather than 6 Degrees of Freedom (6 DoF) gaming and entertainment devices that track hand, head, and full-body movement.
• Our headsets do not use internal or external cameras to track student movement.
• We do not collect detailed movement or behavioural data for social media companies.

Student privacy protection

• We do not track or store student behavioural data.
• We do not create student profiles for sharing with social media companies.
• Student data remains the property of the relevant educational agency.
• Data is retained only for active accounts and legal compliance.
• An educational institution may choose optional retention of student scores in the SVR LMS.

Some information is optional and is collected only where it is needed to provide a requested Service.

Personal information

• Basic account details, such as name and email address.
• Login credentials.
• Geographic location, where necessary.
• School and transaction information for billing.

Non-personal information

• Device information.
• Browser type and operating system.
• Anonymized usage statistics.
• Service-performance metrics.

• Service delivery and improvement.
• Account management.
• Transaction processing.
• Technical support.
• Legal compliance.
• Service notifications.

Security measures

• HTTPS (SSL) encryption for communications.
• Data encryption at rest.
• Industry-standard password hashing.
• Restricted access controls.
• Regular security audits.
• AWS secure hosting.

Data breach protocol

• Notification within 45 days of a confirmed breach.
• Incident details provided through a platform message.
• Direct notification available on request.

We may share data with service providers, including hosting and payment-processing providers; auditors and analytics providers; law enforcement where required; and educational institutions for enrolled students.

We never

• Sell personal information.
• Share student data for advertising.
• Use behavioural tracking for marketing.

You can request access to your personal information, request corrections, delete your account, opt out of communications, and control cookie settings.

• Cookies are used for essential platform functions.
• We may collect anonymous usage data.
• Cookies can be disabled through browser settings.
• We do not use third-party advertising cookies.

See our Cookie Policy for further information.

In the event of business closure or bankruptcy, we will protect personal information, will not sell data to third parties, and will ensure secure data handling.

• Minor changes are posted immediately.
• Major changes receive 30 days' advance notice.
• Continued use indicates acceptance.
• An easy opt-out is provided for significant changes.

By using SVR Services, you consent to this Privacy Policy and to data processing in any jurisdiction where we operate. If you disagree with any term, please discontinue use of the Services.